Yes! Free shipping on all orders above Rs 500 across India. Orders below Rs 500 have a nominal shipping charge of Rs 65. We ship via trusted courier partners with end-to-end tracking.

Yes, COD is available on all orders across India. You can also pay via UPI, credit/debit cards, net banking, and popular wallets. We recommend prepaid orders for faster processing and a free Scratch n' Spice game worth Rs 249!

Standard delivery takes 3-7 business days depending on your location. Metro cities (Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata) typically receive orders within 3-4 days. Express delivery options are available at checkout for faster delivery.

100% discreet. Every order ships in a plain box or mailer with no brand name, no product images, and no indication of contents on the outside. The shipping label shows a generic sender name. Your privacy is our top priority — your secret is completely safe with us.

Check our Size Guide for detailed measurements. For bras, measure your band size (around ribcage below bust) and bust size (fullest part). The difference determines your cup. If you're between sizes, we generally recommend sizing up for comfort. You can also message our WhatsApp stylist Maya for personalized sizing help.

Yes! Our Plus Size Collection covers sizes L, XL, XXL, and 3XL. Every plus size piece is designed with the same premium fabrics and attention to detail as our standard range — at the same price.

We offer hassle-free exchanges within 7 days of delivery. If your size doesn't fit, contact us on WhatsApp or email and we'll arrange a size exchange. Products must be unused with tags intact.

Hand wash in cold water with mild detergent for best results. Never wring or twist — gently press water out and lay flat to dry on a clean towel. Avoid direct sunlight which fades colours. Store lingerie flat or hanging — never crumpled in a drawer. For satin pieces, use a garment bag if machine washing on the delicate cycle.

We use a range of premium fabrics including satin, lace, mesh, sheer nylon, cotton blends, and faux leather. Each product description lists the exact material composition. All fabrics are body-safe, breathable (especially important for Indian weather), and designed for both comfort and aesthetics.

Absolutely! Lingerie is one of the most popular gifts for Valentine's Day, anniversaries, birthdays, and wedding showers. With our 100% discreet packaging, it's perfect for surprising someone. If you're unsure about size or style, message our WhatsApp stylist Maya — she helps hundreds of buyers find the perfect gift every week.

We accept returns within 7 days of delivery for unused products in original packaging with tags intact. Due to hygiene reasons, intimate wear that has been worn or washed cannot be returned. Contact us on WhatsApp for the fastest return processing. Refunds are processed within 5-7 business days.

The fastest way is WhatsApp: +91 8454842480. Our AI stylist Maya responds instantly, and for complex issues, our team (Rohan) is available during business hours. You can also email us at sales@sinderella.in or visit our Contact page.